The European Union External Action Service has published a success story of the EU Monitoring Mission Hotline on its official website.
‘The Hotline serves as a catalyst for cooperation between conflict parties. At the same time, it defuses tensions and prevents escalations, it represents an excellent instrument for confidence building, and it contributes to improving lives of people on both sides of the Administrative Boundary Line’. – Erik Høeg, Head of the EU Monitoring Mission in Georgia.
EUMM Hotline holders caring out their duty